Shipping policy

Shipping Policy

Last Updated: August 14, 2026

JW STEEL CRAFTS LLC is committed to providing a straightforward and reliable shipping experience for our customers.

Order Processing

Orders are processed after successful payment confirmation and verification.

Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.

Once your order has been shipped, available tracking information will be provided through the shipping carrier or order communication system.

Shipping Address

Please carefully review your shipping address before completing your purchase.

JW STEEL CRAFTS LLC is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Delivery Times

Estimated delivery times may vary depending on the destination, shipping method, carrier availability, weather, holidays, and other circumstances outside our reasonable control.

Any delivery timeframe displayed during checkout should be considered an estimate rather than a guaranteed delivery date.

Tracking

When tracking is available, customers may receive tracking information after their order has been shipped.

Tracking information may take some time to become active after the carrier receives and scans the package.

Shipping Delays

Occasionally, shipments may experience delays due to:

  • Severe weather

  • Carrier disruptions

  • Holidays

  • Incorrect addresses

  • High shipping volumes

  • Customs or regulatory processes where applicable

  • Other circumstances outside our reasonable control

We will make reasonable efforts to assist customers when shipping issues occur.

Lost or Damaged Shipments

If your package appears to be lost or arrives damaged, please contact us with your order information as soon as reasonably possible.

We may work with the applicable shipping carrier to investigate the shipment and determine the appropriate resolution.

International Shipping

If international shipping is offered for a particular product or destination, additional delivery requirements, customs procedures, duties, or taxes may apply.

Any applicable customs charges or import fees may be the responsibility of the customer unless otherwise stated at checkout.

Contact Us

For shipping questions or assistance, please contact:

JW STEEL CRAFTS LLC
1001 S MAIN ST #11137
Kalispell, MT 59901
United States

Phone: +1 (406) 606-7182
Email: admin.jwsteelcrafts@gmail.com